We are pleased to provide a broad range of IT services to our business clients. Solutions are custom tailored to the needs of the business, and can be based on time, task, or ongoing commitment. Below is a sampling of services that we can provide.
Technical Support
Virtually all companies use technology in some way, whether it be computers, smartphones, or custom applications. Smaller businesses likely don’t have the need or budget for a dedicated team of I.T. employees. We can provide technical support via phone, e-mail, or on-site service. Contracts can be set up on a monthly fee basis, per call basis, or hourly basis. We can provide as much or as little support as you require.
Computers
Setup, installation, and maintenance of Windows, Mac, or Linux based systems. Full support for desktops, laptops, and servers.
Mobile Devices
Smartphones and tablets play an increasingly large role in business today. We have experience with all major smartphone platforms including Android, iOS, Windows Mobile, and Blackberry OS. We can recommend specific platforms and devices based on the needs of your business. We can also troubleshoot hardware and software issues, and assist with device setup including mobile e-mail and specialized applications.
Technical Writing
Not many people like user guides. They’re often complicated, confusing, and poorly written. With our technical writing services, we can cut through the complicated ‘techno-speak’ and provide you with a clear, easy to follow operating guide complete with screenshots and step by step processes. Whether you need a single document created or updated, or an entire library of Standard Operating Procedures, we can help streamline efficiency through effective documentation.
Training
Utilize our experience to improve your skills. Whether you need help with basic computer/smartphone operation, help with MS Office, or another advanced application, we can customize a solution for you and your business. Training is available for individuals and groups.
Web Design & Hosting
Having a presence on the web is crucial for your 21st century business. Whether you need your first website designed, or someone to update or maintain your existing site, we can help. Our solutions are scaled to the specific needs of your business, whether that be a simple one-page site or a multi-page site with shopping cart capabilities. We will meet with you to discuss your specific goals and requirements, and develop a plan that works for you and your budget.
Individual Projects
In addition to our standard consulting services, any of our individual services can be offered to our business clients on a single project or ongoing basis.